REFUND POLICY

Latorta customers are protected by the Consumer Guarantees under the Australian Competition & Consumer Law. 

Latorta will always repair, replace or refund a FAULTY product.  This tax invoice must be provided for proof of purchase. 

However, please note your responsibilities as a customer under ACCC Law: As a customer, you are not entitled to a refund if:

* you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase, or no longer had a use for it.

* you misuse the product in any way that caused the fault

* you knew, or were made aware of, the fault before purchase (ie bargain bin items/discounted/clearance items)