Picking and Packing
At Latorta, we make every effort to process (pack and ship) your order as quickly as possible, and endeavour to ship same day or within 24 hours of placing your order.
Click and Collect / Pick up from our Majura Park store can generally be made within an hour of your order. We shall send you an email or phone you when your order has been packed and is ready to collect.
We offer a home delivery service for the Canberra and Queanbeyan areas. Flat rate delivery is $11.95 for orders under $150, and free for orders over $150. Please note that this may not be same day service. Express requests may be possible, but will incur express shipping rates.
Shipping Rates and Charges
- Pick Up from our Majura Park store - FREE - 7 days a week
- Flat Rate Shipping (suits most orders under 3kg) $11.95 (free for orders over $150)
- Oversized Shipping Surcharge (for large, heavy or awkward products) may be applied - prices start from $20.00
- Express Shipping - please enquire
- Edible Image postage for A4 or smaller size starts from just $4 for untracked post by Australia Post. You are welcome to upgrade to trackable parcel post.
- International Shipping will be individually charged based on your order. A prepaid estimate is charged initially at checkout, and any overpayment will be refunded. Please be aware of the customs laws and import duties relevant for your own country. Latorta is not responsible for paying taxes or customs charges outside of Australia, or for items returned/destroyed if they are not permitted to enter your country in the first place. Please allow an extra day or two for us to process your order in line with the customs requirements for your country.