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REFUND POLICY
Latorta customers are protected by the Consumer Guarantees under the Australian Competition & Consumer Law.
Latorta will always repair, replace or refund a FAULTY product. This tax invoice must be provided for proof of purchase.
However, please note your responsibilities under ACCC Law: You are not entitled to a refund if:
* you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase, or no longer had a use for it.
* you misuse the product in any way that caused the fault
* you knew, or were made aware of, the fault before purchase (ie bargain bin items/discounted/clearance items)
Visit Us
Visit the Latorta store to view our entire range and talk to our staff who are all decorators themselves, who love sharing their tips and tricks to make your next cake special.
Flat Rate Shipping
Great value flat rate shipping on all online orders
Most orders - $11.95
Oversized Surcharge starts from an additional $10
Express shipping available
International shipping is individually charged per order. An estimated prepayment is charged at checkout, and any overpayment will be refunded.
Secure Shopping
Our website is backed by top notch, fully compliant security features so that you can shop with confidence 24/7.
Store Location - Open 7 Days
Shop T1 (Niche Markets Wing)
Fyshwick Fresh Food Markets
36 Mildura Street
FYSHWICK ACT 2609
Australia